Cloud
Messaging Channels
Overview

Overview

Chatbot Messaging

Once you've published your chatbot, your next step might be to integrate it various messaging channels.

Supported Content types

Sending

This is the list of content types we support sending to each channel.

MessengerMicrosoft TeamsSlackTelegramTwilioVonageSmooch
Text
Image
Choice✔ (choices down rendered)
Dropdown✔ (choices down rendered)
Card✔ (buttons down rendered)✔ (buttons down rendered)
Carousel✔ (buttons down rendered)✔ (buttons down rendered)
File✔ (as URL)✔ (as URL)✔ (as URL)✔ (as URL)
Audio✔ (as URL)✔ (as URL)✔ (as URL)
Video✔ (as URL)✔ (as URL)✔ (as URL)✔ (as URL)
Location✔ (as Google Maps links)✔ (as Google Maps links)✔ (as Google Maps links)✔ (as Google Maps links)

Receiving

This is the list of content-types we support receiving from each channel.

MessengerMicrosoft TeamsSlackTelegramTwilioVonageSmooch
Text
Quick ReplyN/AN/A
Postback
Say Something
Voice-------
Image-------
File-------
Audio-------
Video-------
Location-------